Why are there only three days available for scheduling inspections?
The automated inspection request systems allow inspections to be requested only three days in advance. Call the Customer Call Center at 3-1-1 if you need to request an inspection more than three days in advance.
What types of inspections does LADBS provide?
LADBS provides the following types of inspections:
Can I select more than one inspection type?
Yes. You may select as many inspection types as you wish. Please limit your selection(s) to work that is ready to be inspected.
If the inspection I would like to request is not listed, what do I do?
Select the inspection that most closely matches the type of inspection you want to request.
Can I cancel, reschedule or correct an inspection requested through the internet?
No, Contact Us at 3-1-1 for assistance.
If I make a mistake when entering my inspection type or contact information, can I correct it?
Mistakes can be corrected on the page before clicking the "Continue" button, by highlighting the area to be corrected and retyping the information. Once "Continue" has been pressed, no changes can be made.
For assistance, contact the Customer Call Center at 3-1-1.
How do I cancel or re-schedule an inspection?
To cancel or re-schedule an inspection, please Contact Us through the following numbers: 3-1-1 or (866) 4LA-CITY / (866) 452-2489 within Los Angeles County. If you are outside Los Angeles County, you may call (213) 473-3231.
What is Extra Inspection Trip Payment?
"Extra Inspection Trip Payment" is an online service offered by LADBS to provide its customers the capability to pay extra inspection trip fees via the e-Permit system, when an inspection is scheduled but cannot be performed due to customer error.
What do I need at the time of inspection?
At the time of inspection, make sure the following are available on-site:
I get an error message when I try to request my fire sprinkler, elevator, or pressure vessel inspections. Can I use the internet to request these types of inspection?
No. You must contact the inspector directly to request these types of inspections.
I get an error message when I enter the permit number which is not a Fire Sprinkler, Elevator, or Pressure Vessel Permit. Why can't I request an inspection?
There are three reasons why you might get this error:
What is the Certificate of Occupancy?
A Certificate of Occupancy is issued pursuant to a building permit for new construction, additions, and changes of occupancy after all the necessary construction has been approved by the inspector.
What is LADBS Code Enforcement?
The aim of LADBS Code Enforcement is to preserve and enhance the safety, appearance and economic stability of our community through the diligent enforcement of applicable ordinances and land use regulations.
How do I report a problem in my neighborhood?
Building and Safety addresses issues for single-family residential, commercial, industrial and vacant buildings inside the City of Los Angeles.
What do I do if I receive an Order To Comply?
When you receive an Order To Comply (OTC) stating that your property violates Code, read the order carefully to identify which items:
What do I do if I receive an Order To Comply in error?
There could be many reasons why you received an Order To Comply. Do not dismiss it as an error.
Contact the issuing Inspector so the necessary corrections can be completed, if needed. This helps avoid future fees and enforcement.
What do I do once I comply with the Order To Comply?
Call the Inspector immediately to schedule an inspection to avoid any non-compliance fees.
What if I disagree with the violations on the Order To Comply?
If you disagree on how the code is being applied to your specific situation, discuss the matter with the Inspector or the Inspector's immediate supervisor.
How do I pay a code enforcement fee?
Building and Safety's Financial Services section should have sent an invoice to the person(s) responsible for the fee. If you believe you have fees due, contact the Inspector or the Inspector's supervisor for confirmation.
What do I do when I receive a non-compliance warning letter?
The letter is sent out as a reminder that the recipient of the order is required to comply with the violations, and to call the Inspector for an inspection before the compliance date on the letter.